Privacy Policy

Effective Date: January 15, 2025

At Golden Diamonnd, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you interact with our website and services. By using our website and services, you agree to the practices outlined in this policy. Please read this policy carefully.

1. Information We Collect

To provide you with a seamless shopping experience, we collect various types of information, which may include:

  • Personal Identification Information: This includes your name, email address, physical address, phone number, and payment details, which we collect when you place an order, subscribe to our newsletter, or contact us.

  • Payment Information: We gather necessary payment details to process transactions. Please note that payment information is handled securely and processed by third-party payment providers.

  • Website Usage Data: We track your interaction with our website, including browsing activity, device information, IP address, and referral data. This allows us to enhance your browsing experience, personalize your visit, and improve our website’s performance.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze trends, and track users’ activities on the site. You can adjust your browser settings to disable cookies, but some parts of the site may not function as expected.

2. Purpose of Data Collection

We collect personal information for the following purposes:

  • Order Processing and Fulfillment: To complete your orders, process payments, and ship your products. This also includes sending you order confirmations and updates.

  • Customer Support: To respond to your inquiries, provide assistance, and address any issues related to your orders or our services.

  • Website Improvement and Personalization: To analyze user behavior, improve our website functionality, and offer personalized product recommendations, discounts, and content tailored to your preferences.

  • Marketing and Communication: To send you promotional emails, newsletters, and special offers if you have opted into receiving these communications. You can opt-out at any time.

3. Data Security

We take the security of your personal information seriously. We use advanced encryption methods, secure servers, and follow industry-leading security protocols to protect your data from unauthorized access, alteration, or disclosure. While we implement these measures, no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your data.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we may retain transaction data for financial reporting or compliance purposes. Once your data is no longer needed, we will securely delete or anonymize it in accordance with applicable regulations.

5. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access and Update: You have the right to access the personal information we hold about you and request updates or corrections.

  • Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations we may have to retain it.

  • Opt-Out: You may opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly at contact@goldendiamonnd.com.

  • Data Portability: You may request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party partners for the following purposes:

  • Service Providers: We may share information with service providers who assist in processing payments, delivering products, and improving our website.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena or court order.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.

7. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or practices of these third-party sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and revise the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please feel free to contact us:

Golden Diamonnd
Street: 128 Nealys Way Haddock, Georgia (GA)
Phone: (478) 932-5362
Email: contact@goldendiamonnd.com
Website: goldendiamonnd.com

We value your trust and are committed to safeguarding your privacy.

This Privacy Policy was last updated on January 15, 2025.